Returns & Exchanges
At TEGO, we stand behind the quality of our performance gear and offer a hassle-free 30-day return policy to ensure you have the right equipment for your fitness journey. If your purchase doesn't meet your expectations, we are committed to making it right through a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused items with original tags intact inside the original packaging to ensure the gear remains protected during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned items, we will process your refund or ship your replacement gear within 5-7 business days.